Oldbaum Services aims to provide defect free goods and services to its customers on time and within budget. The Company regards quality standards as an integral part of the business and acknowledges that high standards of quality will contribute to the overall performance of the Company. Oldbaum recognise that ISO 9001:2008 accreditation is an effective way of achieving this.
Through Oldbaum’s organizational structure, and policies, Oldbaum is committed to ensuring that adequate and appropriate resources are available to implement policies and procedures which meet the company’s objectives:
Implement the Quality Policy and achieve 100% compliance.
Ensure that all staff are supported, trained and informed of the Quality management Plan.
Maintain the ISO 9001: 2008 certification.
Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving 100% positive customer satisfaction.
Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System on the schedule described below.
Ensure the availability of resources and identify training requirements for all personnel.
Oldbaum are committed to complying with our customers’ requirements, as well as all relevant legislation and regulations.
The objectives and policy above will be reviewed annually, and updated to reflect the findings of internal audits and management review meetings. Oldbaum are committed to the continual improvement of its practices and services.
This policy has been agreed by Oldbaum’s top management and has been communicated internally. It will also be made available to the public.